Terms & Conditions

Terms of Use

Your use of the Platform nehapalaceyonkers.com and services and tools are governed by the following terms and conditions (“Terms of Use”) as applicable to the Platform including the applicable policies which are incorporated herein by way of reference. If You transact on the Platform, You shall be subject to the policies that are applicable to the Platform for such transaction. By mere use of the Platform, You shall be contracting with Neha Palace and these terms and conditions including the policies constitute Your binding obligations, with Neha Palace.

For the purpose of these Terms of Use, wherever the context so requires “You” or “User” shall mean any natural or legal person who has agreed to become a buyer on the Platform by providing Registration Data while registering on the Platform as Registered User using the computer systems.


Your Account and Registration Obligations

If You use the Platform, You shall be responsible for maintaining the confidentiality of your Display Name and Password and You shall be responsible for all activities that occur under your Display Name and Password.

You agree that Neha Palace shall not be liable or responsible for the activities or consequences of use or misuse of any information that occurs under your Account in cases, including, where You have failed to update Your revised mobile phone number and/or e-mail address on the Website Platform.


When You use the Platform or send emails or other data, information or communication to us, You agree and understand that You are communicating with Us through electronic records and You consent to receive communications via electronic records from Us periodically and as and when required. We may communicate with you by email or by such other mode of communication, electronic or otherwise.

Platform for Transaction and Communication

Neha Palace accepts menu orders online for Delivery and Take-Away orders.

By ordering on our online platform, you agree to all the terms from Neha Palace. Neha Palace is not responsible for unsatisfactory or delayed performance of services or damages or delays as a result of products which are out of stock, unavailable or back ordered.

The maximum liability of Neha Palace for any issues related to Menu ordering is only upto $100.

Since food is a personal choice, there are no refunds possible for late deliveries, quality of food or other issues.

Neha Palace will refund the amount charged if the food is not delivered to the customer within 4 hrs or ordering.

Shopping Cart
Scroll to Top